How to Choose the Right Church Giving Kiosk?

Before installing any giving kiosk, the church must have a clear idea about the reasons to use a church giving kiosk within their premises, as a general-purpose kiosk will not benefit the church. The church leadership must ensure to personalize kiosks to reflect their brand.

• The kiosks’ appearance should match the color of the church.
• The kiosk should carry the church or non-profit’s logo.
• The kiosk must have access to and display the church’s marketing content. These could include signage and banners.
• The kiosk must display the images and video content of the previous and existing campaigns, highlight the achievements, and acknowledge the contributions of the top donors. This information will help boost your nonprofit organization and develop an emotion of trust within all who believe in your church.  

There is a major benefit to personalizing the kiosks with your brand. Your donors will start trusting the church and its administration. Once trust and belief build up, engagement with your donors will be smooth. Branding your kiosks will improve the aesthetic value and boost the patron’s confidence assuring him that his donation is being used for a genuine purpose.

Considering the church's and society's needs, churches can undertake different campaigns, each with a unique cause and purpose to fulfill. 

Similarly, your kiosk should be capable of adapting to these changing causes and campaign types. An essential feature is to consider a brand whose kiosks can perform with the same efficiency, despite different situations.   

• Should accept all credit cards.
• Can adapt and be usable in every situation. When moving out of the church, opt for a portable giving kiosk for churches. Portable kiosks are lightweight, easy to carry, and ready to accept donations anywhere once powered.
• Flexible donation amounts. Suppose your kiosk allows you to amend your donation amount (without much complexity) to match your location and situation. In that case, you can engage with the community and optimize the purpose of your donation.

You must consider reading our blog, facts about church giving kiosk solutions, to update yourself on the fact about church-giving kiosks. 

Your kiosk’s flexibility will ensure better engagement and brighten the success ratio of fundraising events.

Why would any donor contribute if he has the slightest double about the security of his financial transactions? Hence, to earn the trust of your donors, the church administration must ensure proper end-to-end security of the donors' financial details and transactions. The church must invest in a kiosk that applies multiple parameters to create a secure environment for the donor. 

Before finalizing the kiosk supplier, the church must ensure that its products are PCI-compliant.

His giving kiosks for churches must support 128-bit encryption. This means the transaction data travels in an encrypted form through a 128-bit secured tunnel. This data cannot be deciphered anywhere except by the receiving server. The encryption must work on strong mathematical algorithms to preserve security.

His giving kiosks for churches must support tokenization. Tokenization is a procedure similar to encryption. The difference is tokenization generates a random code or token which substitutes the donor's information making it impossible to break into the security of the information.

When it comes to security, never compromise. Always insist the vendor updates you on managing and protecting the client’s sensitive information. Price shouldn’t be a concern when security is prime.

Moving around with a large and bulky kiosk, especially at a fundraising event, is neither practical nor advisable. Such bulky devices will deplete you of your operational freedom. The best solution is to carry a portable mobile kiosk visible to the community members. When you place this device on a table, members will easily spot it and recognize its purpose.

Because of its size, transportation is never an issue with a portable mobile kiosk. This kiosk leaves plenty of room for other marketing material. You can have campaign-specific and general marketing materials placed across the table space. You may also showcase small souvenirs and gift them to your donors.

Irrespective of the purpose, people always love and appreciate simpler processes and user-friendly interfaces. Similarly, the donation process must be enjoyable and lucid to help your church engage with the donors in achieving its purpose.

Suppose a kiosk with elegant looks offers a lengthy and complicated donation process encapsulating multiple validation steps. Would you prefer to use such a kiosk? Obviously, no! Similarly, donors wish to have something simple and less laborious. When your church decides to own a simple and user-friendly kiosk, your donors will love to donate handsomely. If the process is self-explanatory, you can avoid having a volunteer or staff member. 

Criteria to confirm if the kiosk is user-friendly.

• The device must complete the process in a few steps.
• The device supports all card types and transactions.
• The device offers self-explanatory steps for easy understanding.
• The device doesn’t flash any (distracting) ads during the donation process. 

From the church’s perspective: 

When a church member is assigned to manage an outdoor donation campaign, checking if he can set up and adjust the device effortlessly is mandatory. You might need access to the vendor's technical team in major cases. Can you manage the show on your own? If all these sounds complicated, the church leadership must choose the right church-giving kiosk keeping donors and staff members in view.

Your kiosk must respond to inputs from the donors. When a donor begins his interaction with the kiosk, it should welcome him. It can be in the form of visual text or voice. The kiosk must appreciate the donor's charity act at every step. 

A short voice-guided instruction will help generate engagement. Voice-guided instructions can also aid visually-impaired individuals. 

If you want your donors to have a memorable experience, always build a unique and surprising element into your kiosk. Your kiosk vendor can explain you the various aspects and help you choose the right church giving kiosk.

One must understand a donor's emotional attachment while donating to a cause or performing an act of tithing. If you want your donors to feel the same about your church giving-kiosk, your kiosk must offer a similar experience (electronically) as the tithing ritual. 

When your kiosk offers the supporters an incomparable and memorable experience, there is no looking back. These supporters will be the church’s brand ambassadors, happily spreading God’s message to all.

What good is a kiosk if it doesn’t offer reports and quality insights? The reports from your kiosks help you build strategies that work to achieve goals. When determining your kiosk's ideal donation amount, location, campaign, and overall fundraising strategy, a kiosk that tracks specific metrics can turn the tables.

What should your kiosk track?

• The average size of the donation: 
  You must calculate the average donation to arrive at an amount the donors are comfortable with. In this way, you can optimize your fundraising efforts. 
• Date and time of the donation:
  Determining the donors' contribution duration gives you access to donors' habits. You can also estimate the best period to receive maximum donations.
• Where was the kiosk used:
  You must consider tracking the places where your kiosks were used. This exercise proves useful in determining the right place when you have multiple kiosks to work with.

Kiosks are smart digital devices that can fill up gaps in your operational environment. Using their logic and intelligence, they can manage any pre-defined task efficiently. Kiosks are capable of automating your store or outlet. Kiosks can manage the customer flow, complete the ordering process, provide important information to visitors, or manage navigation and wayfinding within the premises. You name a task, and your kiosk can digitally achieve it, streamlining your overall operation.

Kiosks can remove the pain and add smiles to your customers’ faces. When your operation functions systematically, your customer will enjoy the best shopping or donating experience.

When your church allows:

1. The freedom and convenience of donating through self-servicing kiosks.
2. Check the campaigns working for the best social causes. 
3. Print donation receipts for tax obligations on their own. 

It can save them time and add smiles to their life. A self-servicing kiosk gives them the satisfaction of performing great deeds close to their hearts.

Without relying on external assistance, your patrons can access important information the church offers. They can check out the next upcoming events, schedules for prayer meetings, and the essential facts revealing the difference that the church brought to its followers and society.

Hiring skilled and talented staff has become more daunting than ever. Post-COVID, organizations have been highly impacted by the lack of skilled talents. In a few instances, business owners are compelled to hire less talented staff and pay higher wages.

If your non-profit is in the same scenario, it's time to embed the right church-giving kiosk into your infrastructure. We don’t ask you to retrench your existing staff, but if you generate new vacancies at your organization, consider whether a kiosk can fulfill its duties and responsibilities. If your experiment turns out to be positive, you have nothing to lose. Additionally, a kiosk can perform multiple tasks (without asking for a paid vacation or salary hike.) 

Kiosks are not a replacement for the human workforce but an essential bridge to fill possible staffing vacuums while keeping the processes smooth, intact, and efficient.   

Kiosks deliver awesome results if part of a controlled and concise processing chain.

Interactive kiosks can be your best bet if you plan to add kiosks to your workforce pool. The only resources kiosks require are electricity and internet, yet you save ample money, time, and effort. 

While your kiosks can answer the donors’ queries, the church administration can save a good deal on labor costs and focus on promoting major campaigns and socio-economical causes. 

When the church decides to bring a change, it will, beyond all doubt, positively impact society.

Like any other employee within your organization, the kiosk, too, needs your attention, focus, and care. Placing it anywhere won’t make sense. If you do so, your investments will start flowing down the drain. Hence, place your kiosks at strategic locations where potential donors can see and access them easily. This a simple yet highly effective strategy your church must adopt to widen its reach where more prospective patrons await to join the congregation.